How anyone can get a refund from Thai Airways?

If you have canceled a ticket on Thai Airways and you are eligible for a refund, you can choose from the ways given below for Thai airways refund request amount and process:

Through the refund request form: you can go through a very convenient procedure online to get a refund. There is a refund form available on the Thai Airways official website for passengers to fill out and submit after the cancellation of tickets to claim the return of the ticket amount. To fill out the form, try the following steps:

  • At first, you need to go through the official website of Thai Airways

  • Cancel your ticket on modify flight option

  • After the cancellation is confirmed, a refund form icon will appear on your screen

  • Fill out the refund request form with your reservation number, last name, and other important details

  • Submit the form.

  • After the assessment of your refund request form, Thai airways will inform you about the refund status.

Can the passenger get their money back from Thai Airways? 

Yes, if you have canceled your booked ticket with Thai Airways and fulfilled the refund conditions according to the Thai airways refund policy, you will receive the refund money within the prescribed time period of Thai Airways.

How can I contact Thai Airways for a refund?

To claim your refund amount from Thai airways, customer service can be reached in any of the modes given below:

Through call: you can call Thai airways customer service to know about your refund status. The person from Thai Airways customer service will help you with the refund request and give your full knowledge of the refund policies and when you can receive the refund. To call, try the steps below:

  • To get a refund from Thai airways, give a Call at (66) 2356-1111 or +1-802-321-4931

  • Press 1- to know about booking

  • Press 2- to know about the cancellation

  • Press 3- to know and request special assistance service

  • Press #- to speak to a customer service person.

Through contact form: you can find a contact form on the official website of Thai airways for the passengers to fill out and submit with a detailed description of the refund query.to find the form, do the following:

  • Initially visit the official webpage of Thai Airways

  • Click on the help tab

  • Select the contact form 

  • Enter your reservation number, last name, and other details

  • Enter your refund request and query 

  • Click on the submit button.

  • The customer service of Thai airways will give you knowledge of the refund claimed.

Through email: you can draft an email and send it to customercare@thaiairways.us. You can mention the refund claim details in the email. Customer service will revert to you in a short while in regard to your refund queries in the email.

Therefore, you can avail of any of the modes explained above for confirmation on Thai airways refund status after you have canceled the tickets.

What is Thai airway's refund policy?

To receive a refund after the cancellation of tickets with Thai airways, you must be eligible to claim a refund according to the Thai Airways refund policy.

  • If the ticket is canceled before the expiry of 24 hours, you will get a full refund.

  • If the ticket is canceled after the risk-free period of 24 hours, you will get a refund after the deduction of cancellation charges.

  • If you have a fully refundable ticket, you will receive a total refund.

  • If you cancel the tickets for an unreasonable delay of 5 hours and more or for any other fault of the airline, you can claim for a full refund.

  • If you are an elite member of the airline and have a ticket for first/business class, you can get a refund after cancellation.

  • A ticket must be canceled before the departure of the scheduled flight to claim a refund.

  • If you come under the ‘no show’ category of Thai Airways, you cannot ask for a refund.

  • All cancellations of tickets and refunds will according to the terms and conditions of Thai airways.

  • For more information on the refund, you can call on Thai airways' refund contact customer service number and gain complete knowledge of the refund policies of Thai airways.

How do I get a refund from the Thai Airways voucher?

You can receive a refund on a travel voucher from Thai airways in the online way mentioned below:

  • Once go through the official website of Thai Airways

  • Click on the modify my bookings

  • After the cancellation of the tickets, a form requesting a refund for a Thai travel voucher will appear on the screen

  • Enter the travel voucher number, first name, last name

  • And fill out the other required details

  • Click on the submit button.

  • After submission of the form, Thai airways will start the process of refund, and you can receive the refund within the stipulated time.

 How long does a Thai Airways refund take?

If you have booked the tickets through credit/debit cards, you can receive the refund within 7- 10 days after you submit the refund form.
If you have booked the tickets through cash or cheque, you can receive the refund within 20 days after submitting the refund request form.

Are Thai Airways paying refunds?

Yes, if you have canceled your booked tickets on Thai Airways, and you are eligible for a refund according to the Thai airways refund policies, you can receive your refund for the canceled tickets within the stipulated time. You can claim the refund through the appropriate measures mentioned on the official website of Thai airways.

Does Thai Airways offer a full refund? 

Yes, Thai Airways offer full refund under the following:

If tickets get canceled within 24 hours of purchase.
If you purchase a refundable ticket
If you cancel the ticket for the airline’s fault
 Besides these conditions, there may be a few other reasons why you can receive a full refund from Thai Airways.