How do I cancel my Thai Airways ticket?

In case you want to cancel your Thai Airways ticket, there are several ways. You can cancel the booking online by visiting the official website and calling the Thai airways cancellation contact number +66 2-356-1111 or 8023214931. In addition, you can also visit the airport ticket counter to cancel your booking. These options are applicable for booking you made directly from Thai Airways, the contact center, or the ticket counter at the airport. However, in the case of third-party booking, only travel agents can help with the cancellation. 

How to cancel Thai airways tickets online? 

If you wish to cancel your Thai Airways booking online, you can follow the simple method below.

  • Browse the Thai Airways official website using any regular browser 

  • Go to the Manage option section and then to the My booking section

  • Entre booking reference and last name and click on the search flight option to access the booking details

  • From the booking dashboard, select the ticket you wish to cancel and then click on the flight change button

  • You have to choose the cancellation option and provide the cancellation reason

  • Once the airline confirms it, proceed with the cancellation charges if applicable 

  • Follow the instruction, and you will be able to cancel your booking successfully 

  • Depending on your ticket type, you can also apply for a refund

What is Thai airway's flight cancellation policy? 

  • As per Thai Airways' cancellation policy 24 hours, you are eligible to cancel the booking free of cost and get a full refund if the departure is seven days or more away. The policy applies to all fare types, irrespective of their condition.

  • However, cancellation charges as per the ticket types apply if you cancel the booking later.

  • The airline allows you to cancel the booking due to any medical emergency or the death of a passenger or a close family member. 

  • The airline allows you to opt for a refund, rebooking, or compensation if your flight is canceled. Besides no compensation, a refund is applicable if you are informed about the cancellation 14 days before departure.

  • If you miss the flight, you will be labeled a no-show, and the ticket value will also be forfeited. However, you can avoid the No-show by confirming with the airline about your cancellation. 

What is the Thai Airways cancellation fee? 

If you cancel the booking within 24 hours, and the departure date is after seven days, you don't need to pay any cancellation charges. However, after the risk-free period, you might need to pay the Thai Airways cancellation fee of around $90 to $120. The cancellation fee varies based on cancellation time, ticket type, etc. You can speak directly to Thai Airways customer service to know the exact cancellation charges. 

How long ago can I cancel my Thai Airways booking? 

Once you make the reservation, you can cancel the booking immediately after purchase up to 2 hours before the departure. Besides, if you cancel it within 24 hours of purchase, you can get a full refund without paying any cancellation fee.

What if Thai Airways cancels my flight? 

If your ticket is confirmed and the flight is canceled, you are entitled to a refund, care, re-routing, and compensation. However, as per Thai Airways' flight cancellation policy, no compensation is given if the flight is canceled for extraordinary reasons beyond Thai Airways' control. The extraordinary reasons include bad weather conditions, political instability, strikes, security, risks, etc. Besides, you are not eligible for compensation if the airline informs you about the cancellation.

  • 14 days before the scheduled departure 

  • Between 14 and 7 days before departure, an alternative flight departs no more than 2 hours before departure and arrives at the final destination less than 4 hours after scheduled departure.

  • Less than seven days before departure, an alternative flight leaves the airport not more than 1 hour before departure and arrives at the final destination less than 2 hours after the scheduled departure.

If you wish to get a refund or re-route your flight, you can speak to Thai Airways customer service directly. Besides you can also visit the My booking section on the homepage and submit the refund request application to process your request.