How Do I Get a Refund From British Airways?

No issues if there is a change in the original plan and you wish to cancel the flight for a refund. British Airways provides several ways to get a refund; you can either visit the airline's official site or connect via the British Airways refund contact number 0344 493 0787. Moreover, you can also check out all the options mentioned below for reference to avoid confusion.

Follow the procedure below to get a refund with British Airways. 

Unless you book your flight from the British Airways web portal, Contact Center, or airport ticket counters, you can get your refund by visiting the airline's official site or calling a British representative at 0344 493 0787. However, only the agent can help you with third-party booking, so contact them directly.

Get a refund online:

  • Go to the British airways official website using any web browser

  • There find out the My Trip section 

  • To access your trip details, enter your booking number and name

  • After you get the details, select the trip you wish to get a refund

  • Now choose the refund option on the screen and then continue

  • It's time to get a verification via email or registered phone number 

  • Once the details are verified, the support team will check the eligibility

  • If your ticket is eligible for a refund, they will process it to your original bank soon

Get a refund over the phone. 

  • Choose the refund phone number 0344 493 0787, and dial it on your phone 

  • Now let the call connected first and follow the IVR menu 

  • Press the directory button related to your refund query

  • Wait by the time systems connect you to a live agent

  • Once connected, you can request the agent you wish to get a refund for your ticket 

  • Provide the details required, and you can complete the process 

How do I force a BA refund? 

To force a BA refund, you can speak to the airline directly for your refund or also submit the refund request form. For the Non-Executive Club members, you can go to There you can look for the refund request form and open it. Fill in all your refund details, read the terms and conditions properly, accept the terms and conditions, and hit the button 'request a refund' at the bottom of the page. After you submit the form, you can wait for the refund to process in your bank. However, if it is delayed or takes more than expected, speak to the BA agent.

What is British Airways Refund policy? 

As per British Airways refund policy, if you book your ticket with British Airways and realize a mistake after paying for the booking, you can cancel the booking and claim a full refund without any penalty, up to 24 hours of booking. In this case, your ticket should be booked at least seven days before departure. You can request a refund by calling the British airways contact center except for bookings made for travel within a day/24 hours.

  • For non-refundable tickets, if you cancel the ticket and apply for a refund after 24 hours, you are eligible for only a tax refund.
  • For Avios bookings, you can manage it online. The 24-hour policy applies to all ticket types except British airways holiday bookings purchased via the official site.
  • The eligibility for a refund and the refund amount on unused or partially unused tickets depends on the purchased ticket type.
  • Tickets that you purchase via the official site of British airways might be eligible to apply for a refund via manage my booking online.
  • British airways try to clear your refund claim as quickly as possible, but certain complex refunds might take longer processing time depending on your bank processing time.
  • You can also get a refund for an unused part of your journey when your flight is delayed for 5 hours or more. But you can claim compensation if you are delayed by 3 hours or more at your final destination. 
  • In case your flight is canceled, you can claim to get a full refund.
  • As per British Airways refund policy for covid, if you don't want to travel any longer, you can cancel the flight and request a voucher or apply for a refund, subject to standard terms and conditions of your booking.
  • If you book a flight through a travel agent or a tour operator, contact them to discuss the options or request a refund. However, if you need further assistance in obtaining a refund, speak directly to the British Airways representative.

Can I get my money back from British Airways? 

Yes, you can get your money back from British Airways subject to your ticket terms and conditions. Besides, if you book the ticket with British Airways and notice any mistake, you can cancel the ticket within 24 hours of booking to claim a full refund without additional charges.

How long does it take to get a refund from BA? 

If your ticket fare condition allows a refund, and you purchase a ticket from British Airways within the USA with a credit card or cash, you can get the refund within seven working days from receipt of the refund request form. However, sometimes it can also be stretched to one month as your bank's processing time to place a refund in your account is quite long.

Can I get a refund from BA after accepting a voucher? 

No, as per British airways terms and conditions, once you accept the voucher, you cannot convert it into a cash refund. However, there is no harm to contact the airline and request for the same. The chances are rare, but why not try.

Can I get a cash refund from BA? 

If you have a Future Travel Voucher, the airline will convert it into a cash refund and credit the Avios to your account. In that case, there is no need to contact the airline via the British Airways refund contact number; your refund will be automatically processed. 

Does British Airways offer a full refund? 

Yes, as per the 24-hour policy, if you purchase the ticket through the British Airways website, contact center, or ticket counter, you can cancel the booking within 24 hours from the original booking and claim a full refund without penalty.