How do I get in touch with Viva Aerobus?

You can get in touch with Viva Aerobus anytime, whether it's about the booking, refund, lost baggage, or any general query. To contact VivaAerobus, you can dial the Viva Aerobus customer service number 1 (866) 359-8482, or +1-8023214931(toll-free) and follow the instructions to speak to its agent. Moreover, you can also follow the simple procedure below to contact Vivaaerobus over the phone.

  • Dial the VivaAerobus customer care number 1 (866) 359-8482 on mobile 

  • You can select the desired language by pressing 1 or 2

  • Now follow the IVR instruction running on the call and opt for the best option

  • You can select the department where you wish to connect 

  • Follow the instruction and opt for the live agent option when the system offers you

  • Once you select the live agent option, wait on your call 

  • The waiting period is 10-15 minutes, and once you are connected, you can ask about your issues 

How do I talk to someone at Viva Aerobus?

Passengers who want to speak with someone at Viva Aerobus can call the VivaAerobus customer service helpline number 1 866 FLY VIVA (359 8482) or the toll-free number +1-802-321-4931. It helps you to sort out all your doubts and problem in all the possible manner. Not only call, but you can also communicate with someone (live person) of Viva Aerobus using its official email address

How do I get a hold of Viva Aerobus? 

To get a hold of Viva Aerobus, you need to make a call to the Vivaaerobus customer service number 1 (866) 359-8482 for the USA, and +52 81 82 150 150 for Mexico. After dialing you have to listen to the voice-over assistance that helps you to connect with the live agent. Within a few moments, your call will get connected with an expert and they will provide you the required assistance to resolve your problem or get a hold of Vivaaerobus.

How do I reach a Vivaaerobus representative?

Viva Aerobus provides several contact channels to reach you to its representative. To get help from Viva Aerobus representatives, you can visit the official website of Viva Aerobus and, from there, locate the contact us page. After you reach the customer support page, here are the options; you can opt to get a hold of Viva Aerobus.

Phone call 

You can use the phone call option to connect to the Viva Aerobus representative anytime. The support team at Viva Aerobus is very smart and quick enough to resolve your issues in real-time. You can choose the most appropriate phone number from the airline website and use it to get a hold of Viva Aerobus anytime.

Chat support

It is another fastest way to contact the VivaAerobus representative. To access the VivaAerobus customer service chat option, you can open the support page of the airline and locate the chat icon. Click on it, and you can start the chat session by following the instructions on the chat box. If you don't get satisfactory answers, you can also connect to the live agent by typing live agent on the screen.

Email support 

If you are unhappy with the Viva Aerobus service and want to share any complaints, you can email the airline anytime. To share your email, select the appropriate email address from the support page of viva Aerobus. It's a quite lengthy procedure that might take 24-48 hours to fix the issues.

Mailing address

You can also share mail to the airline in case required. The postal address of Viva Aerobus is available on the website. 

How do I call Viva Aerobus? 

You can call the Viva Aerobus representative anytime whether you need to make a new reservation or want some information about the existing booking, you only need to place a call to the helpline number 1 (866) 359-8482 or toll-free number +1-8023214931. In case you don't know how to call Viva Aerobus, it's a simple process. Below are the detailed steps for your reference; go through them for better clarity.

  • To begin with, go to the official website of Viva Aerobus

  • You can locate the contact us link at the bottom under the customer service section 

  • Open the link to get access to all contact information 

  • To contact from Mexico and USA, you can get the toll-free number available at the bottom of the homepage 

  • Now on the support page, you can hover your mouse to find out the contact details

  • There you get phone numbers for various departments, including, Reservations, Lost baggage, etc

  • You can select the most appropriate number and dial it to call the airline 

  • After your calling is processed, follow the IVR to connect with Viva Aerobus live agent 

Is Viva Aerobus customer service 24 hours? 

Yes ! using the Viva Aerobus toll-free number, you can reach out to viva representatives 24/7. However, the Viva Aerobus customer service hours might vary if you need to contact the airline for a specific department. You can get the details by visiting the airline's official site and then contacting the viva agent accordingly.

Besides that, you can also contact the Viva Aerobus representative 24/7 via other modes of communication available on its website. The other options include email support, chat support, mailing address, etc.

How do I email Viva Aerobus?

Email support lets you share any feedback, experience, concern, compliment, etc., to the airline anytime. You can use the Viva Aerobus customer service email address, also available on the website to share your concern. If you don't know how it works, the following are the detailed steps you can follow.

  • Go to the official website of Viva Aerobus using any of your favourite browsers. 

  • You can open the contact us link at the bottom of the homepage 

  • Scroll down the customer support page and get your email address 

  • You can then copy the email address and then open your email account 

  • Click on the compose or new button to compose your email

  • On the To section, you need to paste the address you copied 

  • Now provide the subject line to your email 

  • Mention your concern in the body of the email and make sure to be crisp and clear 

  • After your email is ready, click on the send button. 

Using the process above, you can share your email with the airline anytime. Besides, the general response time is 24-48 hours once your email is shared.