Etihad Airways

Introduction

Etihad Airways is known as the number one airline for its unique rewards and benefits. Therefore, the airline was founded on 11 July 2003, and began operating domestic and international flights on 5 November 2003. It is headquartered in Khalifa City. Etihad Airways operates several Aircraft, including the Airbus A320 family, the Airbus A320neo family, the Airbus A350-1000, the Airbus A380-800, the Boeing 777, and the Boeing 787 Dreamliner. All six are narrow-body Aircraft. Currently, Etihad Airways offers flight service to numerous destinations across the globe. If you want to experience extraordinary in-flight services, book Etihad Airways flight tickets; however, before booking, check the types of classes, services, and the airline's hub to determine whether it serves the desired destination. To find the necessary details, check this comprehensive travel guide.

Types of classes & cabins:

Etihad Airways has designed five classes to make the passenger's journey unforgettable, whether looking for comfort or Economy Flexibility. The five classes available on all Etihad Airways aircraft are as follows:

• Etihad Cabins.
• Economy Class.
• Business Class.
• First Class.
• The Residence.

Etihad Services & Facilities:

Prominent Airline Etihad Airways offers various services and facilities on board and on the ground. These services are designed to enhance the passenger's travelling experience. Below are some primary services you can expect on Etihad Flight or the ground.

• Complementary Wi-Fi and Entertainment—On Etihad Airways, one can indulge in thousands of entertainment options, such as blockbuster movies, series, and music. In addition, those who have an Etihad membership can enjoy the complimentary Wi-Fi service and even use the messaging service for free. All these services are available on board. 
• Different meals and snacks—Etihad provides different culinary meals and snacks on board and ensures that passengers taste the same wherever they go. All these meals are prepared with fresh ingredients procured from farms, and you can also customise meals up to 24 hours before the flight departure time.
• Amenity Kits - Whether you are flying on Etihad Economy, Business, or First class, long-haul airlines will provide the basic amenity kit packed with essential items. Inside the Economy class Amenity kit, travelers can expect Beekman hand cream, noise-canceling earplugs, and eye shade, packed in a stylish tote bag. For the business class, Etihad collaborates exclusively with Giorgio Armani to design the iconic amenity kit, which includes a range of essential items with a set of Armani loungewear and slippers. Besides that, passengers will get an iconic cube bag containing lip treatment, facial mist, and body lotion.
• Super comfortable seats—Undoubtedly, Etihad Airways sets the bar higher with comfort by offering exceptional services like the serene privacy of first-class seats, reclining business-class seats, extra legroom, an à la carte dining experience, and more.

Etihad Airways hub:

Etihad Airways' central hub, which operates numerous flights to worldwide destinations, is Zayed International Airport, also known as Abu Dhabi International Airport. Significantly, Etihad Airways handles domestic and international flight departures at Terminal A of Zayed International Airport.

Top International Destinations:

Etihad Airways generally serves both domestic and international destinations every day. Significantly, the Airline provides flight connectivity to approximately 84 destinations across the five continents. Some of the top global destinations served by Etihad Airways are listed below.

• Algiers - Houari Boumediene Airport.
• Melbourne - Melbourne Airport.
• Sydney - Sydney Airport.
• Vienna - Vienna Airport.
• Manama - Bahrain International Airport.
• Brussels - Brussels Airport.
• Toronto - Toronto Pearson International Airport.
• Beijing - Beijing Daxing International Airport.
• Shanghai - Shanghai Pudong International Airport.
• Copenhagen - Copenhagen Airport.
• Paris - Charles de Gaulle Airport.
• Dusseldorf - Dusseldorf Airport.
• Santorini -  Santorini International Airport.
• Hong Kong - Hong Kong International Airport.
• Denpasar  - Nagurah Rai International Airport.
• Malaysia - Kuala Lumpur International Airport.
• Switzerland - Zurich Airport.
• Los Angeles - Los Angeles Airport. 

Etihad Booking Process:

To access exclusive travel deals, you must consider booking the desired destination flight fares directly via Etihad Airways' official website & App to get extra discounts and save more. Although passengers can also book the desired destination flight fares with Etihad at the airport check-in counter, you must pay additional service charges for offline booking. In contrast, Etihad Airways does not charge extra service charges for online booking. Thus, to book the itinerary on Etihad Airways online, follow a few basic step-by-step process explained below.

• You should open the official website of Etihad Airways.
• Go to the Book tab to select round trip & one way, & Multi-city.
• After that, you should fill in the adequate details such as departure & arrival airport and travel date, and choose the number of passengers.
• Tap on search and select the flight that fits your schedule among the available choices.
• To confirm the booking, the customer should enter the passenger's details and select the suitable payment mode.
• Once the payment for the Etihad Airfare is confirmed, the airline will send the booking confirmation notification to the valid email address. 

Etihad Airways Change Policy:

Passengers should know the Etihad Airways Flight Change policy to understand whether the booked Airfare allows for the required changes, including name correction, change date, time, and more. It is also essential to learn when to pay the additional change fee to update the necessary changes in an existing reservation. In the following data, you will discover the significant points of the Etihad Airways Change Policy.

• Etihad Airways permits travelers to change existing reservations, including changing multiple destinations, stopover bookings, name corrections, and more.
• Passengers can edit the changes in booked flight tickets with special requests offline and online via the Manage Booking option, but you must have the necessary booking details.
• Travelers are allowed minor name changes due to misspelling errors without extra penalties. However, it also accepts correcting all names, including maiden name to married name, nickname to full name, middle name addition, and complete & partial name change with valid ID proof, with the applicable change fee of USD 100 to 150.
• Travelers can change only one name, which must be of the same guest mentioned on the booked itinerary.
• If the booked itinerary involves another Airline connecting flight, you must cancel the booking first. A rebooking should be made under the correct name; however, a fare difference will be applicable, with an additional change fee. 
• Etihad Airways does not charge a change fee for Business and First class fare holders.
• For non-refundable fares, travelers must pay a change fee of USD 30 to update the required changes on the Etihad Airways Economy fare. The change fee is also applicable to child and infant fares. 
• Unfortunately, passengers won't be charged any change fee on Etihad Airways fares. 
• To change the correct name on Etihad Airways, the traveler must submit valid government ID proof documents, such as a passport and a driving license. 

Etihad Airways Change Process:

Although there are multiple ways through which travelers can easily make changes to their bookings, the quickest and most convenient method to edit the booked itinerary on Etihad Airways is directly through the Manage Booking option, which is accessible via the airline's official website & mobile app. Travelers can change their itinerary online up to three hours before the scheduled flight departure from the day of booking; however, to avoid the change fee, changes must be made within 24 hours of booking, and departure must be scheduled after seven days. To change the booking details online on Etihad Airways, follow the step-by-step process. 

• To update the changes in an existing booking, visit the Etihad Airways official website.
• Travelers should tap on the Manage icon given next to the Book option.
• Select the " My booking" option and go to the Find my booking section.
• Fill in the details such as the six-digit confirmation code and last name.
• Tap on the search bar to retrieve the booking.
• The passenger should click the change option and follow the instructions to edit the essential changes.
• Once you have made the changes to confirm it, pay the difference fare and the additional change fee.
• Etihad Airways will send the updated booking details to a valid email address. 

About Etihad Airline Loyalty Program:

With the Etihad Airways Loyalty Program, guests can avail themselves of exclusive rewards and benefits, such as fares as low as 5000 miles for incredible worldwide destinations. Members can effortlessly earn miles by booking airfares with Etihad Airways partnered Airlines, multiple luxurious hotels, lifestyle, and shopping with brands, and later on, customers can prefer to use these miles to access discounts on Flight fares, holidays, and travel packages. Etihad Airways lets its frequent flyers earn miles everywhere from hotel bookings, flights, and everyday shopping, and later on use these earned miles for upgrades, customized meals, and more. 

How do you join the Etihad Airline Loyalty Program?

Frequent flyers should consider joining the Etihad Airways Loyalty Program to enjoy exclusive perks like access to luxury lounges, chauffeur services, and more while booking flight fares and hotels. This Program can save them money on the original Airfares. Before obtaining the miles discount, learning how to join the Etihad Airways Loyalty Program is basic, so here is the needed guide.

• Firstly, guests should visit the official website of Etihad Airways.
• Tap on the Loyalty option in the menu bar.
• The passenger should tap on the icon " Join Etihad Guest" and click on the " Join now" option given at the top of the webpage.
• The guest must create their Loyalty Program account by entering the necessary information, including their First and last name, email, and date of birth.
• Once the customer enters the details, select the continue option and follow further instructions.
• You can earn miles on every flight ticket purchase and hotel booking when the process is complete.
• Later, use the earned miles to get a discount on hotel and flight fares. 

Benefits of Etihad Airways Loyalty Program:

By joining the Etihad Airways Loyalty Program, guests can unlock plenty of benefits based on their tier. The program has five tiers: Bronze, Silver, Gold, Platinum, and Emerald. All these tiers have their own core, custom, beyond, and additional benefits. Therefore, read the following information to discover what perks you can attain after joining the Etihad Airways loyalty program's different tiers. 

• Bronze Tier is the entry-level program. It is free to join and has no expiry; however, miles expire within 18 months and are extendable. Members can get access to free Wi-Fi and seat selection.
• Silver Tier unlocks multiple core benefits with two additional custom perks, like lounge access, dedicated check-in, complimentary Wi-Fi, 25% Bonus miles, a Guaranteed seat 48 hours prior, and an extra 10% on baggage. Therefore, a guest must have 25000 Tier miles to reach this tier.
• Gold Tier comes with more core benefits and four custom benefits, such as a 15kg extra baggage allowance, a one-year tier expiry, 18 months of extendable miles, 50 % Bonus Miles, fast-track immigration, and priority baggage check-in available, onboard free wi-fi, and a 48-hour prior guaranteed seat in Economy class. Custom perks can also include access to the Business class lounge with plus 1, chauffeur service, and four reward shop vouchers.
• Platinum Tier is the prestigious tier of the Etihad Airways Loyalty Program that is filled with amazing core perks, five custom benefits, and two beyond benefits, which you can avail yourself of when you have 1,75000 miles. Guest can enjoy premium perks like Business class lounge access, extra one checked baggage upto 20 kg, free upgrade for twice, free three seat selection in Economy, same day flexibility, chauffer service, home check-in, six reward shop vouchers, three business class lounge voucher and priortu access voucher and 20,000 bonus Etihad Guest miles.
• Emerald Tier is the Etihad Airways Loyalty Program elite tier that ensures some exclusive perks are customized according to the traveler's preference. To get the elite status, a member must spend USD 150,000 on Etihad Airways flights.

Etihad Airways Refund Policy:

Generally, Etihad Airways understands plans can be changed due to uncertain events, so to make booking effortless, the airline follows a flexible refund policy, so travelers won't hesitate to cancel a flight for a refund. Etihad Airways offers a complete refund to its travelers when they prefer to cancel the booked itinerary within 24 hours of purchase. However, you can request a refund after flight cancellation by submitting the online refund form or speaking to the Airline travel agent; however, the fastest way to get a refund is through the online method. But before submitting the refund request, you must be familiar with the circumstances under which you can get a complete refund. Here, you will discover the information.

• The refund of an Etihad Airways flight depends on the fare type and time of cancellation.
• All direct bookings with Etihad Airways are subject to a 24-hour complete refund policy. This policy allows free cancellation and a full refund when the itinerary is purchased at least seven days before departure.
• Etihad Airways credits the refund for canceled flight tickets only to the payment mode used when the flight ticket was purchased.
• For passengers who paid for the Airfares via credit & debit cards, Etihad Airways will credit the refund within 21 business days. In contrast, the refund will be credited within 45 business days for other payment modes. 

Etihad Airways Seat Upgrade Process:

For an unforgettable journey on Etihad Airways' long-haul flights, passengers who have purchased the flight tickets can buy a seat upgrade to experience the reclining seats, priority access, complimentary on-board Wi-Fi service, and luxurious lounge access. Significantly, bidding could be the best choice if you wish to get the upgrade by paying less. To bid for the Seat upgrade on Etihad Airways, follow the given process.

• To bid for a seat upgrade, open Etihad Airways' official website.
• Then click the Manage option to see the " bid to upgrade".
• Now go to the bid section and enter your booking reference number and last name.
• After that, the customer should click on the place a bid option and enter the bidding amount.
• When Etihad Airways selects your bid, you will receive a selection notification.
• To confirm the upgrade, you need to pay the placed bid amount via Credit & Debit card.
• The passenger will receive a notification at a valid email address after successfully paying the difference in fare. 

Etihad Airways Pet Policy:

If you wish to fly with your furry friend to any domestic or international destination on Etihad Airways. In that case, you can book your pet on Economy or Business class only when the pet meets the eligibility criteria. For a hassle-free air travel for your pet, it is essential to become familiar with the significant terms and conditions of Etihad Airways' Pet policy. However, some of the policy's key pointers are discussed below.

• Passengers should prefer to book their pet at least seven days before departure and submit the necessary travel documents at least 72 hours before the scheduled flight departure.
• Etihad Airways' Pet policy states that your pet should be at least 16 weeks old and its weight should not exceed 8 kg, including the Pet carrier.
• The pet should be in their carrier throughout the flight, whether in Economy or Business class.
• To travel with a pet on Etihad Airways, the owner must be 18 years old. You cannot book a seat or bulkhead with your pet in the exit row.
• The maximum size of the Pet carrier should be 40*40*22 cm ( Length, Width, and Height), which can easily fit under the seat.
• The Pet carrier should be ventilated on three sides and spacious enough for your pet to move around.
• To book Etihad Airways Economy class for a pet passenger, you should pay USD 1500; otherwise, to book with miles, you must have 215000 miles per flight.
• To book your pet on Etihad Airways Business Class, the traveler must pay USD 1500 as a pet travel fee plus extra seat charges per flight.

Etihad Airways Group Booking:

When planning a business or leisure trip for a group of 10 or more people, you can check the Etihad Airways group booking deals to get an exclusive discount on fares and several other benefits. However, Etihad Airways provides group reservation options for ultimate domestic and international destinations. To make a group booking for 10 people on Etihad Airways, take note of the following.

• To send the group reservation request, visit Etihad Airways' official website.
• Guests should go to the " Plan" option and select the " Travelling together" icon.
• Now, browse the webpage and tap on the Group booking section.
• To send the group reservation query, select the contact us option. 
• An Etihad Airlines official will share the quotations based on your preferences.
• You must choose the suitable one to confirm the booking by paying a deposit.
• Passengers should make sure to complete the payment 14 days before departure. 

FAQ's

Can I use Etihad miles to book another airline's flight?

Yes, Etihad membership tier holders can book flights with Etihad partner Airlines with miles.

Can I request customized meals on Etihad Flights?

To get customized meals during an Etihad Airways flight, the passenger should share the meal request within 24 hours of departure. 

Does Etihad Airways allow name changes?

Etihad Airways allows passengers to make a minor name correction for free; however, an applicable change fee will be imposed for complete name correction.

Does Etihad Airways provide complimentary Wi-Fi?

Etihad Airways provides complimentary Wi-Fi service on all its aircraft, excluding A320 and A321.