Everything You Need to Know About Norwegian Air Reservations

Norwegian Air Shuttle ASA, or Norwegian Air, is a low-cost Norway-based airline and the second-largest airline in Scandinavia. Founded in 1933, it is headquartered in Daimanten, Fomebu, Norway. With its huge fleet size of 85, it flies to more than 105 domestic and international destinations worldwide. Norwegian Airlines always offers world-class travel services to its passengers that one can enjoy during their travel. If you are planning your journey with Norwegian Airlines and need more information about its services, booking, policies, and other details, then you can go through this article to understand it concisely.

Norwegian Air Hubs

Oslo airport is the primary hub of Norwegian Air, where it flies to multiple routes, and some of the other hubs are given below:

• Oslo.
• Bergen.
• Riga.
• Stockholm.
• Malaga.
• Alicante.
• Bergen.
• Helsinki.
• Copenhagen. 
• Stavanger. 
• London.

Norwegian Air Top Domestic and International Destinations

Norwegian Air flies to more than 70 destinations, and the list of the most popular domestic and international destinations is given below:

• Malta (MLA)
• Molde (MOL)
• Manchester (MAN)
• Nice (NCE)
• Porto (OPO)
• Prague (PRG)
• Barcelona (BCN)
• Athens (ATH)
• Amsterdam (AMS)
• Alta (ALF)
• Aalborg (AAL)
• Riga (RIX)
• Rome-Fiumicino (FCO)
• Santorini (JTR)   
• Tirana (TIA)      
• Toulouse (TLS)
• Venice (VCE)
• Warsaw (WAW)
• Helsinki (HEL)
• Ibiza (IBZ)
• Geneva (GVA)
• Düsseldorf (DUS)
• Corfu (CFU)
• Copenhagen (CPH)
• Bordeaux (BOD)
• Bologna (BLQ)
• Bergen (BGO)

Norwegian Air Classes or Ticket Types 

Being a low-cost airline, Norwegian Air does not offer any category of classes, such as first or business. However, it offers three main ticket classes on its flights, offering a wide range of services and facilities. These ticket types include:

• Low Fare.
• LowFare+
• Flex.

Norwegian Air Services & Facilities 

Norwegian Air offers a plethora of services on its flights that you can enjoy during your journey. Here’s the list of facilities that you can get:

Wi-Fi: Purchase and stream Wi-Fi on most Norwegian Air flights to connect to the internet.

On-board Food & Drinks: You can enjoy the meals and snacks on-board which is available chargeable and available to purchase in its flights. If your international flight is more than 2 hours, then you can also pre-order your meal at least 36 hours before the scheduled departure.

In-flight Entertainment: From magazines, movies, and TV shows, you can enjoy everything in the sky on your personal device.

Seat Selection: Reserve your favorite window or emergency exit seat during or after booking a flight.

Lounge Access: If you are a premium traveler or have purchased a higher airfare, then lounge access is available at most airports.

Special Assistance: Get special assistance without any charges while traveling with Norwegian Air on any domestic or international route.

Norwegian Air Flight Booking Process

Booking a flight ticket with Norwegian Airlines is very smooth, and you can book your flight ticket in any class online. If you do not have much idea about the online booking process of Norwegian Air, then you can follow the steps below:

• Go to the official website at www.norwegian.com
• Type the cities for departure and arrival, respectively.
• Select your trip type between one-way and round-trip.
• You can choose your departure date and arrival date if you have selected the round trip only.
• Choose the number of passengers who want to travel.
• You can also select the flight type, such as direct or transit.
• Click on the button Search and book to find the flights.
• On the very next page, you will see the available flights on your selected date.
• Choose a flight according to your preference and then complete the payment process.
• You will get a booking confirmation at your registered email address.

Norwegian Air Flight Change or Cancellation Policy

It is always best to make any flight change or cancellation request, even for Norwegian Air. If you made up your reservations with Norwegian Air and want to modify your tickets, then you must be aware of its change or cancellation policy, which is given below:

• Norwegian Air allows you to make changes in your booking up to 30 minutes before the scheduled departure of the flight.
• You have to pay an additional fee for any changes, including time, date, destination, and name, if you have LowFare and LowFare+ ticket types. 
• The flight change fee for LowFare and LowFare+ ticket types is 65 EUR plus any fare difference.  For the Flex ticket, there are no charges to modify the booking.
• If you make changes by phone or at the airport, then a service charge of 30 GBP per person will be applicable.

Norwegian Air Flight Change or Cancellation Process

Norwegian Air allows eligible passengers to change or cancel a flight ticket, and the process of cancellation is very easy. If you want to make a Norwegian Air flight change or cancellation request, then here are the online steps that can help you do so:

• Visit the official Norwegian Airlines website from your device.
• Click on the My Travel option from the right menu bar.
• Type your booking reference number and last name.
• Select the Find booking option, and your booking will be opened.
• Now, if you want to cancel your booking, then select the cancel option.
• Choose another flight date if you want to change your flight.
• Pay the applicable cancellation or change charges if required.
• Confirm the process and that your flight has been cancelled or changed.

Norwegian Air Group Booking

Traveling in a group is always exciting, and Norwegian Air understands this, which is why it allows you to travel in a group. If you are holding a group of 10 people or more, then you can travel in a group and enjoy the exclusive benefits of group booking. But before that, you should understand the group booking rules and process.

Terms for Norwegian Air Group Booking:

• Group booking requests can be made when 10 passengers or more are traveling together on the same flight.
• The request for a group booking is only eligible if 10 or more passengers are traveling on the same flight together.
• Once you made the group booking request, it will be valid only for 5 days and if your request is made less than 30 days from the scheduled departure, then this offer will only be valid for 2 days.
• Once you have requested the group travel, you will have to deposit 30% of the amount online within 21 day, whereas the final payment must be paid 30 days prior the scheduled departure of your flight.
• Exceptions
• You cannot make any kind of modification, such as destination, date, or time, to your group bookings.
• There are no child discounts for group bookings.
• You must add the names of your group’s passengers, along with their date of birth, at least 5 days before the scheduled departure online.

Process for Norwegian Air Group Booking:

• Go to the official group page or https://www.norwegian.com/us/booking/booking-information/group-bookings/
• Click on the Make a group booking tab.
• Enter the departure and arrival destinations.
• Choose the departure and arrival dates.
• Enter the required information, and then you will get a quote from Norwegian Air after submitting your request.
• Make the payment process, and then you can follow the process to complete your group booking.

Norwegian Air Seat Selection Process 

Want to select a seat of your choice near the window? Then Norwegian Air provides a seat selection option to its passengers, where you can select your favorite seat up to 24 hours before the scheduled departure, during, or even after making the reservation. If you have Flex fare, then you are free to choose your seat otherwise an additional 9 EUR is payable for other fares. Follow the steps below to select your seat: 

• Go to the seat selection page or click on the My Travel option on the official website.
• Enter your booking number and last name.
• Tap on the Find booking option.
• Open the seat map and choose a seat from the available seats.
• Pay the applicable charges using a preferred payment option.
• You will receive a confirmation about the seat selection at your email address.

Norwegian Air Refund Policy and Process

Plans often change, and if you have canceled your plan to travel with Norwegian Air for your upcoming trip, then you can simply cancel your flight ticket and get a refund. The 24-hour grace period permits you to make a cancellation and request a refund. The refund conditions of Norwegian Air are as follows:

• You can get a full refund against your ticket if you cancel your Norwegian Air flight ticket within 24 hours of booking.
• If you book a flight less than 24 hours before and cancel it less than 4 hours before, you can still get a refund on your flight cancellation.
• If you cancel a flight after the 24 hours grace period, then you will not get any kind of refund on that flight.
• In case any flight is canceled by Norwegian Air due to the schedule change or any other circumstances, then you can also make a refund request as per the canceled flight policy.
• You may get refund up to 7 or 15 business days after making the refund request that also depend on the bank or credit card service providers.

Steps to Make a Refund Request on Norwegian Air:

• Open the official Norwegian Air website on your device.
• Go to the My Travel section from the menu available on the right side of the screen.
• Type the booking number and last name for the flight you want to cancel and get a refund.
• Click on the Find Booking option to find your booking details.
• Cancel your flight, and then you can choose the refund option.
• Afterwards, your flight will be cancelled and you will receive a confirmation about the refund on email.

Norwegian Air Name Change or Date of Birth Change

If you have mistakenly entered the incorrect name during booking, then you don't need to worry at all because Norwegian Air allows you to change your name and date of birth. All you need to follow the name change policy of Norwegian Air before making any changes:

• You can change your name up to 30 minutes before the scheduled departure by paying an applicable fee.
• If you have LowFare or LowFare+ tickets, then you have to pay 60 GBP as service charges for the changes. For the Flex Fare, it is free to change your name against any corrections.
• All the name changes can be made by phone or it is also possible to change online for some selected routes.
• You have to provide the legal documents when requesting a name change.
• You must request a name change before the check-in, and you are also required to contact Norwegian Air if there are any mistakes in your name.
• If there are only minor spelling mistakes, then you can make these corrections without paying any fee. 
• If there are any changes due to legal name changes, then you are required to pay the name change fee as prescribed by Norwegian Air.

Norwegian Air Discount Types

As Norwegian Air is a low-cost airline, it doesn’t offer any specific discounts for senior citizens, the military, or students. But it offers the Youth Tickets program for travelers aged between 12 and 26. So it is a completely affordable option to fly for the younger travelers. Here’s the Youth Tickets program policy of Norwegian Air:

• Your age must be between 12 and 25 years when booking your flight or at the time of departure.
• Any unaccompanied minor is not allowed to travel on youth tickets.
• You are required to provide a valid ID such as a passport, driving licence, or any government-issued documents verifying your age at the time of check-in or boarding.
• You can use the promo code UNDER26 during booking to avail of the discounts at the official Norwegian Air website.
• Youth Tickets are only available on the selected domestic and international routes. However, tickets are subject to availability.
• You can book a Youth Ticket online and apply the coupon at the payment page or you can also search your flight under the Youth Ticket section.

Norwegian Air Pet Travel Policy and Process

Planning with your pet is completely possible with Norwegian Air to multiple destinations, as it allows pets to travel inside the cabin. But there are certain rules set by Norwegian Air for pet travel that you must know before you make a reservation for your pet and travel with it. Here are the policies for different categories of pets:

Pets in the cabin

• You are only allowed to take small dogs and cats in the cabin. 
• Up to 3 very small kittens and puppies can travel in the same container and may be booked as one animal in the cabin.
• You can take up to 2 pets in the cabin per passenger per flight.
• Your pet must be fully vaccinated, and you might be asked to provide the vaccination certificate during the check-in.
• The transport cost for your pet in the cabin is 65-80 USD (online) and 83-95 USD (airport) per animal and each way.
• If you are a LowFare ticket holder, then you are allowed one piece of hand baggage whose size and weight limits must meet the prescribed criteria. Your bag will be kept in the overhead bin or under the seat.  
• If you are a LowFare+ and Flex ticket holder, then you may also bring an overhead cabin bag or an underseat bag. 
• You can book your pet online during the booking of your flight ticket, or you can also add your pet even after booking up to 24 hours before the scheduled departure through the My Travel option.

Pets in the cargo hold

• Cats and dogs can travel in the cargo hold within Schengen and/or the EU (except Iceland and Ireland) 
• Whereas flights to/from Svalbard, only dogs are allowed.
• Only two dogs and cats are allowed in the same kennel if they are familiar with each other (only the same animals are allowed, not cats and dogs).
• Your pet's maximum weight should be 14 kg, including the kennel. If your animal does not meet any criteria, such as weight or other criteria, it will be transported in separate cages. 
• Your pet's transport cost in the cargo hold is 150 to 180 USD (for online) or 170 to 200 USD (for airport) per animal, each way.
• The total time for an animal should be a minimum of 1 hour and a maximum of 2 hours.
• Make sure that your pet is fully vaccinated by a certified veterinarian. You might be asked for a vaccination certificate during check-in.

Kennel Requirements for the Pet in Cabin and Cargo

• The kennel’s maximum size should be 43 x 31 x 20 cm, and the maximum weight should not exceed 8 kg, including the pet. 
• For the cargo hold, the maximum size of the container does not exceed 125 x 81 x 86cm, and the weight is 14 kg.
• The kennel should be soft, spacious, and leak-proof so that your pet can turn around, stand, and lie down comfortably without any difficulties.
• You are not allowed to open the kennel during the trip; your animal must be inside it until your trip is completed. 
• Your cargo hold kennel must be marked with your details, such as your name, email address, address, phone number, etc. 

Norwegian Air International Travel Requirements

If you are traveling with Norwegian Air to a destination you have never visited, then it is always best to know about the travel requirements set by a specific country to avoid any hassle. Here are some travel-related requirements for Norwegian Air in various countries:

• Ensure you have carried all the necessary travel documents, including flight tickets, a visa, and a passport.
• Always check the entry requirements for your destination because these may change sometimes due to any specific reason. 
• Always carry your valid passport or national ID card if traveling in and out of a Schengen country so that you can prove your citizenship in a verified manner.  
• You might also face such conditions on flights between the Nordic countries. 
• For the non-Schengen region, you must show a valid passport as proof of identity, and children must also present their own passports.
• Check the validity of your visa for the destination, wherever you are traveling, because some countries ask for a specific visa validity. 
• Various countries’ government authorities require all airlines to collect API or Advance Passenger Information from all their passengers before travel. You can register for it online via My Travels at the official Norwegian Air website. 

Norwegian Air Loyalty Program and Joining Process

Norwegian Air has a loyalty program called Norwegian Rewards, through which you can earn reward points and receive many benefits. But in order to enjoy the benefits, you will have to join the Norwegian Rewards loyalty program, which is very easy to join when you follow the process below:

• Go to the Norwegian Rewards page or click on the Reward section available at the main page.
• Click on the Become a member/Login option.
• You will be on the next page, where you have to click on the Create New Profile tab.
• Enter the required information, such as your name, email address, country, date of birth, password, etc.
• Afterward, verify your details and follow the on-screen instructions to complete the sign-up process.
• Once the process is completed, you will get a confirmation along with your login credentials.

Norwegian Air Coupon and Discounts

Norwegian Air always tries to offer the best deals and offers to its passengers so that they can afford the travel without thinking too much. The coupons or any promo offer are not fixed, and you must check them regularly. However, you can also follow the below tips to know about it properly:

• You can check the flash sales on the official website and see if there is any offer during the festival season.
• You should subscribe to the newsletter to always get yourself up to date with the ongoing offers or codes.
• You can also explore the Offers section on the Norwegian Air website and check if there is any coupon code available.

Norwegian Air Last Minute Deals

If you are looking for last-minute flight deals on Norwegian Air to save money on your upcoming trip, then you can easily avail yourself of it after following the simple tips below:

• You can subscribe to the newsletter of Norwegian Air on its official website so that you can up to date with the latest offers and deals on flights.
• Join the Norwegian Air Reward program to get extra benefits when booking your domestic and international destinations.
• Check the Norwegian Air website on a regular basis especially during the festival season so that you can minimize your travel cost.
• Be flexible with your travel dates, and always try to book your flight at least one or two months before your travel date. 
• You can also connect to an OTA or Norwegian Air directly to explore the latest last-minute deals within your travel budget.

Cheapest Date and Time to Book Norwegian Air Flight Tickets

The price of a flight ticket is always subject to the availability and season in which you are booking your flight. Most people consider Tuesday and Thursday to book the cheapest flight ticket. However, you are always advised to book your flight ticket in advance and avoid peak season because airfares are very high due to high demand. However, you can also check the best date and time according to your travel preferences at the official Norwegian Air website.

Frequently Asked Questions

Can I change my flight ticket on Norwegian Air?

Yes, you can make changes to your booking up to 30 minutes prior to the scheduled departure through My Travel or contacting customer service team.

Does Norwegian Air offer food on its flights?

Yes, you can order snacks, meals, and beverages on board by paying an additional amount.

How can I select a window seat on Norwegian Air?

You can easily select your seat on Norwegian Air during the reservations or you can also make a seat selection request after booking.

Can I get a refund if I cancel my flights on Norwegian Air?

Norwegian Air offers a full refund if you cancel your flight within 24 hours of booking your flight ticket, as per the refund policy.

Can I change my flight date on Norwegian Air?

Yes, you can change the flight date up to 30 minutes before the scheduled departure by paying an applicable fee.